Intelligent Channel Management

Unified teams, brands and products

Covering every aspect to activate more products and points of sale is a challenge. Deliver your value proposition to your customers and reach your target markets through any channel.

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Intelligent Channel Management | Use case | Tecalis

Scale up your activity and provide frictionless feedback

All sales, after-sales and back-office operations must be carried out in an agile, efficient and simple way for your commercial and business teams. A good product, service and brand must be materialized through the right commercial channel management.

Capable teams

Deliver the best tools to sell more at a lower cost to those who work in direct contact with your customers. For both yours and your partners’ ones.

New use cases

Instant and secure activation thanks to KYC/AML, coverage checking, automated customer scoring and intelligent cross-sale.

Detailed strategy

Rapid adaptation to changes in the different markets. Implement a data-driven strategy with goal-oriented processes.

Customer Hub

A BSS platform to manage your commercial, marketing and business resources.

Uncover and retake leads

Search for new sales opportunities. Connect different channels to share information and ensure closing.

No development or complexity

As powerful as your most expert teams demand and as simple as your less digital users need.

0% fraud and risk

Easily integrate RegTech tools into your operations to avoid penalties and enable new sales models.

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Easy to integrate in 45 days

No complexity for your IT teams. The best of SaaS and an ad-hoc system, unified

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Integrated tools as standard

All the systems that will allow you to scale, seamlessly integrated in all your operations.

KYC/AML Onboarding

Avoid errors, create a risk score of the operation, perform bank scrapping and collect and validate sensitive documentation to activate new customers according to the regulations of each market, remotely and in person.

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KYB and automated notarization

Close customer-business deals in minutes, agree with suppliers without friction and work with partners of all types. Operate under any level of risk for B2B, B2C and B2B2C. Complete and audited tools.

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Contracting and digital signature

Intelligent acquisition, sales and contracting flows with maximum conversion. Define customer journeys tailored to the needs of each customer with a seamless user experience in any channel for document management.

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Customer Stories

Movistar: Self-Activation with KYC and Digital Contracting
Tecalis conceived, designed and currently executes an end-to-end platform of self-activations in less than 3 minutes, with a user experience and interfaces designed to avoid churn rates.
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Orange: Sales teams and integrated channel management
Tecalis Customer Hub has enabled Orange and all its brands to create an efficient and secure system in its various markets, with which to carry out all the key operations of its business efficiently and securely.
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Telefónica: A single tool for all sales channels management
Structuring your entire sales network in a fully customized way and configuring guided processes for sales teams. Reduction of +80% in non-commercial salesperson time through self-activation.
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